_______________________

Custom Search


Scroll down for Latest News, Click on Sub Heading / link / links to see the full story


ADVERTISEMENT

Monday, October 8, 2012

Innovation can improve guest satisfaction

Hotel News Now
A hotel industry example of the three phases is described in the Cornell Hospitality Quarterly article titled "Service Innovation: Applying the 7-I Model to Improve Brand Positioning at the Taj Holiday Village Goa, India," written by Aveek Sengupta and ...

Freed eel, proud feel!

The Hindu
During my Onam holidays, I went to Goa with my mother and brother to be with my cousins. They lived in a far away village by the sea. Because it was the rainy season, the sea was stormy and the beach saw very few visitors. The week we were in Goa, ...

No comments:

Post a Comment